What We Do
Threat Management Solutions
The global threat is real and it isn’t going away. Vaxcom offers unparalleled Threat Management knowledge and experience; a result of years of providing successful and cost effective services to members of the U.S. Intelligence Community and law enforcement. Vaxcom’s Threat Management capabilities include an active unit of surveillance experts with a combined 700,000 hours of experience. Vaxcom also has experience deploying personnel outside the continental United States, having successfully deployed over two million hours of overseas threat management support.
Surveillance Detection / Counter Intelligence
Vaxcom personnel are the industry gold standard at observing and detecting patterns of movement or behavior indicative of surveillance activity and operational planning in time to prevent a breach or attack. So much more than a stationary camera or security personnel on a set schedule, Vaxcom experts are plain clothed and almost always in motion – essentially invisible to those who intend harm.
Threat Assessment / Vulnerability Analysis
A threat assessment considers the full spectrum of threats for a given facility. The vulnerability assessment considers weaknesses of the facility/location in the event of an attack and the potential impact if an attack is successful. Vaxcom personnel have the real world experience to help public and private sector customers identify facility weaknesses and make relevant, actionable recommendations for threat mitigation or minimization.
Physical / Facility Security
Vaxcom currently has 150+ fully cleared personnel that provide specialized security support for various facilities, both in the U.S. and in a significant number of countries overseas. Vaxcom personnel have extensive government experience and their resumes are unmatched. In addition to providing a human presence, Vaxcom personnel can deliver observation/monitoring services, reporting, and round-the-clock coverage (24×7, 365 days a year) to meet a variety of security-related needs. Our support includes a full range of armed security services. In regards to our overseas support, we are experienced in coordinating all of the logistics related to the team members’ travel abroad.
VIP / Executive Protection
Where politicians, members of royal families, dignitaries/diplomats, and high-net-worth-individuals are concerned, discretion and confidentiality are key. To that end, Vaxcom takes a proactive approach toward identifying and avoiding potential confrontations. We assess and evaluate inherent weaknesses in home/workplace security, identify patterns (e.g., in schedule, route, behavior, etc), and provide recommendations for attention and confrontation avoidance. We can also conduct background checks, as needed.
Some of our customers prefer to handle Surveillance Detection (SD) and/or Counter Intelligence (CI) in-house. In those instances, Vaxcom assists its customers in the identification and security screening of internal SD/CI candidates and conducts in-depth training and certification for those individuals. We then work alongside the SD/CI team for a specified period to ensure that the program is implemented effectively before fully handing over responsibilities. Vaxcom personnel are also available to periodically update and recertify customer teams on an as needed basis.
Information Technology (IT) Professional Services
Our roots are in secure IT services. Our IT expertise spans the entire IT lifecycle, including System Engineering, Network Engineering, System Administration, Network Administration, Installation, Operations & Maintenance (O&M), Help Desk Operations, and Continuity of Operations (COOP).
Vaxcom has successfully provided secure IT solutions to U.S. Government, including members of the Intelligence Community, and private sector customers for more than 25 years. We have recognized expertise in the following areas:
Vaxcom performs analysis of technical requirements and provides recommendations for sound engineering solutions. Our engineers have extensive knowledge of secure satellite communications systems and experience in building and configuring information management networks, including Voice (PBX, VoIP, Conference), Video, and Data. Vaxcom engineers communications systems to achieve customer requirements for reliability and availability.
Vaxcom engineers design, deploy and maintain state-of-the-art network architectures and backbone infrastructures for entire or partial user communities. Vaxcom develops new network systems and integrates existing ones, reconfigures and installs hardware and software, and supports network protocols, servers and compatible peripherals from architecture development and capacity planning through analysis, design, and implementation, traffic engineering and Tier II+ technical support.
Continuity of Operations Planning (COOP)
Vaxcom has designed, implemented, and operated data and voice networks for private and government enterprises. Some networks are integrated with public networks while others are designed for privacy with encryption on dedicated bandwidth.
Help Desk Operations
From Service Desk personnel to Help Desk Manager, Vaxcom provides experienced customer service personnel qualified to represent a single user point of contact. In all cases, the problem is logged; many issues can be resolved on the initial call; in others, a trouble ticket is generated and a technician is dispatched to resolve the problem.