Who We Are
Founded in 1986 to provide secure Information Technology professional services to the U.S. Government, Vaxcom was created in the hallways of the Intelligence Community. Building on the legacy of providing superior IT services, the company later diversified its service offering to include Threat Management Services for customers needing highly skilled, discreet protection for their personnel and facilities.
A momentous event occurred in 1990 when 10 diversely experienced, but like-minded professionals were offered the opportunity to purchase the company – on the condition that the incorporation and purchase process be completed within 30 days or the company’s primary contract would be lost. With little corporate experience among them, the next 30 days were filled with soul searching as each employee determined how they could finance their share of the purchase. Through several meetings in basements, parking lots, and hotels, the employees formed an alliance that ultimately succeeded in closing the deal on September 27, 1990. “It placed tremendous demands on our time and energies, but the principal that made it all a success was an emphasis on taking care of our customer.” says R. Paul Warren, Vaxcom’s Chairman and original President and CEO, as he recalls the acquisition.
From the founding 10 employees to over 200 technical professionals today, Vaxcom continues to provide high quality, cost effective, and responsive professional services. Vaxcom is extraordinarily proud of its role as a mission partner and its track record of successful program support. Vaxcom’s average award fee rating is over 98%. Vaxcom’s emphasis on corporate culture creates a positive and supportive work environment and is the basis for sustained success. Vaxcom’s average employee retention rate is 99% with average employee tenure of 13 years. In 2008, Vaxcom fulfilled its founding vision of outgrowing SBA small business classification; while at the same time holding true the values and culture that define how we do business.
Vaxcom has built its entire business around a core set of values: Honesty. Integrity. Doing the right thing. These values guide the management of our business and every facet of our program support. At the heart of these principles is the fact that we value our people and we value all of our relationships. We treat our people well; we provide them with opportunities, reward their efforts, and treat them with respect. When our people feel valued they are more inclined and more motivated to do right by our clients. As a result, our personnel and our clients develop solid, trusting partnerships with one another. It’s this focus on principles, people, and partnerships that enables us to meet — and routinely exceed — client expectations. The way we interact with our clients, our employees, and even our competitors, is driven by the following:
- Set the highest standards of ethics, honesty and integrity
- Always do the right thing, the right way, for the right reason
- Treat everyone with respect, and earn their respect through demonstrated character and performance
- Operate within a fairness doctrine where every employee is treated equally
- Provide career-enhancing opportunities and reward exceptional performance
- Always strive for 100% customer satisfaction
- Establish and nurture positive business relationships into effective partnerships
From the very beginning, the 10 founding employees at Vaxcom established a foundation of values, ethics and success that grows stronger with every passing day. Contract consolidation, a global recession, and federal budget reductions have not dampened Vaxcom’s prospects or its enthusiasm; in fact, these conditions have forged a stronger resolve and instilled fresh energy.
Our leadership team is personally committed to driving strategic growth to continually improve and expand the services offered to our clients. Their proven leadership is evident in the company's rapid growth and client retention. Their vision and values are the foundation of the company and are woven throughout the fabric of Vaxcom’s culture.
Will Schmale, President
Mr. Schmale first joined the VSI team in early 2013 as the Vice President for Operations & Business Development, later being promoted by the Board to his current position of President. Prior to joining VSI, Mr. Schmale was a member of the executive management team at BAE Systems and before that, he was an executive at SpecTal, LLC. Mr. Schmale spent 14 years with the U.S. Government serving in various capacities and assignments in direct support of the USG mission while living and working in nearly 50 countries. Among his professional certifications, he is both a PMP and a CISSP, and he holds a Master’s Degree in Security Policy/International Affairs.
Suzan Alves, Human Resources Manager & FSO
As the Vaxcom Human Resources Manager and Facility Security Officer, Ms. Suzan Alves is responsible for maintaining security regulations, creating revolutionary employment opportunities, enhancing benefits, and cultivating employee relations which move the business forward. Ms. Alves is focused on maintaining a family oriented corporate culture and doing whatever it takes to keep employees energized to work for Vaxcom. Prior to joining Vaxcom, Ms. Alves worked for a government contracting company from the time it had one employee to the time it had fifty. Ms. Alves helped build this company and successfully led Human Resources, Security, Corporate Management, and Quality Assurance with ISO 9001 Compliance. Aside from Ms. Alves’ expertise in Human Resources and Security, she also has experience with contract management, proposal development, quality assurance, and accounting. Ms. Alves is a member of SHRM, has a degree in Business Management, and holds various DoD Security certificates.
Tabitha Cucciardo, Director of Finance
Ms. Cucciardo has supported the US Government in various contracting capacities for over twenty-five years. During this time, she has developed a reputation for her expertise in areas of business operations, human resources, finance, contract management, program management, and industrial/personnel security. Ms. Cucciardo has extensive experience in aligning support of the client mission to corporate goals. She has earned the trust and respect from those she interacts with through her honesty, candor, and integrity. Prior to Vaxcom, she has held management positions at EDS, SpecTal LLC, and Paragon Communications. Ms. Cucciardo has a Bachelors in Business Administration and maintains professional certifications with National Contract Management Association and ITIL.